Last updated 10/03/2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy. RETURNS All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. RETURN PROCESS To return an item, place the item securely in its original packaging and Proof of purchase, and mail your return to the following address: JJ Illustrates, 37 Brampton Drive, Carterton, Oxfordshire, OX18 3SA
REFUNDS After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 14 days from the receipt of your item to process your return.
EXCEPTIONS For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at: firstname.lastname@example.org